Anti-Spam Policy

This Anti-Spam Policy describes actions available to recipients of SMS, MMS, RCS or other messages sent by customers of TelOnline, LLC (TelOnline) who utilize Twixtext Services (as defined in the TelOnline Terms of Use accessible at this link).

TelOnline does not tolerate users of its Services sending spam messages, defined as unsolicited or unwanted messages to a recipient without the recipient's permission. Recipients of spam are encouraged to report the messages to TelOnline as soon as possible. To report a message as spam, contact TelOnline by clicking here and provide the mobile number of the device that received the message, the time and date of the message, and, if possible, the content of the message. Upon receiving a complaint, TelOnline will begin an investigation. The identities of all individuals involved will remain confidential.

Enforcement of TelOnline's Anti-Spam Policy

TelOnline clients agree to TelOnline's Terms of Use upon creating an account. Violations of TelOnline's Anti-Spam Policy may result in termination of a client's access to and use of TelOnline Services. TelOnline complies with state and federal laws and regulations and complies with carrier regulations.

Opting Out/ Unsubscribing/ Removing Your Mobile Number

Recipients can opt out and remove themselves from a TelOnline client's text messaging list at any time by texting "stop" to the number that is sending messages or by contacting TelOnline by clicking here.